Social Media can be used in important ways to communicate with customers and consumers. It is therefore essential to get my clients thinking about the opportunities social media represents. Social media potentially changes the game completely for small start up businesses and ones which are developing, allowing direct access to consumer information in ways never …
Monthly Archive: September 2013
Sep 18
Satisfying the Customer and Consumer – Vital for any Business
The Route to Success – Satisfying the Customer and Consumer Satisfying the customer and consumer is a fundamental step to success in any business. The product you offer must generate an image of Desirability, Quality, Trust, Consistency, Service and Value. Whilst there is reasonable and logical emphasis on satisfying and motivating the consumer, the customer …